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LIVE EVENT ENDEDUpdated 1 hour ago
Video game giant Sony has confirmed that all PlayStation services were 'experiencing issues' amid thousands of reports from users around the globe
All Playstation devices are 'experiencing issues'(Image: AFP via Getty Images)Updated 20:05, 24 Jul 2026
Gamers around the world, including thousands in the UK, reported issues with the PlayStation Network, with many saying they were unable to connect to the server.
Problems started around 11.30am today (Friday, July 24) with video game giant Sony later confirming all PlayStation services were "experiencing issues". It added that it was working to resolve the problem as soon as possible and thanked users for their patience. The firm has not yet given a reason for the outage.
Tens of thousands of network problem reports had been logged in the UK on outage-tracking website Downdetector.
One frustrated UK user wrote on Downdetector: "Can't load any digital games at all bought or free. Can't connect to servers to verify licences, doesn't matter what I try to load - I get the same message every time."
Today19:47 BST
Services back to normal
Four out of five PlayStation services are now back to normal, according to the PlayStation status page.
These are account management, gaming and social, PlayStation Video and PlayStation Direct.
The only service still experiencing issues is PlayStation Store, with players potentially unable to browse on their PS Vita, PS3, PS4, PS5 and web.
Regarding PlayStation Store, the status page reads: "You might have difficulty getting products in PlayStation Store. We're working to resolve the issue as soon as possible. Thank you for your patience."
That concludes our live coverage of today's PlayStation outage.
Thank you for joining.
Today19:28 BST
Summary of PlayStation status
The PlayStation status page still states that "all services are experiencing issues".
Below is a summary of all the issues currently experienced by users.
- Account management: "You might have difficulty signing in or creating an account."
- Gaming and social: "You might have difficulty launching games, apps or network features."
- PlayStation Video: "You might have difficulty getting PlayStation Video content."
- PlayStation Store: "You might have difficulty getting products in PlayStation Store."
- PlayStation Direct: "You might have difficulty getting products on PlayStation Direct."
The status page adds that teams are "working to resolve the issues as soon as possible", thanking players for their patience.
The affected platforms are PS Vita, PS3, PS4, PS5 and Web.
Today18:58 BST
What's the longest PlayStation outage?
Today's outage, which is currently a few hours long, is nothing compared to the 23 days that PSN was down in 2011.
The almost month-long outage took place between April 20 and May 14 and was the result of an "external intrusion" on Sony's PSN and Qriocity services.
The personal details of about 77 million accounts were compromised, preventing PlayStation 3 and PlayStation Portable users from accessing the service.
Sony was forced to deactivate PSN servers on April 20 following the attack, which took place between April 17 and 19.
Today18:43 BST
Outage comes as Marvel Tokon multiplayer beta launches
The seemingly worldwide PlayStation outage today comes as the Marvel Tokon multiplayer beta was launched this morning, around 8am, leaving many players unable to enjoy it.
The developers said in a post on X: "To our Tōkon Warriors, we're aware that some PlayStation players are experiencing login and network issues.
"Our team is actively investigating the problem and working to identify the cause.
"We'll share updates as soon as we have more information.
"Thank you for your patience while we work on resolving this."
The open beta for the console exclusive Marvel Tōkon: Fighting Souls was highly-anticipated by gamers.
Today18:28 BST
Latest from Downdetector
Latest figures from Downdetector show the number of reports of problems with the Playstation Network in the UK have dropped off.
As of 6.20pm, the number stands at 1,784 from a peak of 6,288 at 3.09pm.

The number of reported issues has reduced
Today17:47 BST
Outage comes months after Sony hiked PlayStation 5 price by £90
Today’s PlayStation outage comes after Sony raised the price of the PlayStation 5 (PS5) by £90 in the UK and $100 in the US.
Announcing the move in late March, the Japanese company cited "continued pressures in the global economic landscape".
The PS5 now costs £569.99 in the UK - a 20 per cent increase.
The PS5 Digital Edition costs £519.99 - a 21 per cent increase - while the PS5 Pro is priced at £789.99 - a 13 per cent increase.
Today17:17 BST
PlayStation outage comes as schools break up in England and Wales
Most schools in England and Wales broke up for the summer holidays this week, leaving many children looking forward to more time playing games such as Astro Bot and Marvel’s Spider-Man 2 - only to be hit by a PlayStation outage.

Popular PlayStation games among children include Astro Bot and Marvel’s Spider-Man 2(Image: Shared Content Unit)
Today17:11 BST
PlayStation outage continues to affect thousands of UK gamers
The number of PlayStation outage reports logged by UK users on outage-tracking website Downdetector has eased slightly after peaking at 6,373 at 3.05pm.
Reports fell to 4,373 by 4.20pm and 4,191 by 4.35pm.

(Image: Downdetector)
Today16:39 BST
Gamers call for refunds as PlayStation outage continues
PlayStation users have taken to X to voice their frustration over the ongoing outage, with some calling on Sony to offer refunds.
One person wrote: "I think PS plus players are due some compensation Sony!"
Today16:22 BST
Which PlayStation services are affected?
Sony has said all PlayStation services are "experiencing issues", including:
- Account management: users may experience difficulties signing in and creating an account.
- Gaming and social: users may experience difficulties launching games, apps or network features.
- PlayStation Video: users may experience difficulties getting PlayStation Video content.
- PlayStation Store: users may experience difficulties getting products in PlayStation Store.
The affected platforms for these services are listed as: Web, PS Vita, PS3, PS4, PS5 and Other.
- PlayStation Direct: users may experience difficulties getting products on PlayStation Direct. This service is affected on Web.

All PlayStation services are currently 'experiencing issues'(Image: Getty Images)
Today16:11 BST
Gamers complain about 'lack of updates' on PlayStation server issues
A number of PlayStation users have taken to X to complain about what they describe as a lack of updates on the server issues.
Sony has confirmed that all PlayStation services are "experiencing issues" and said it is working to resolve the problem, but has not provided a timeframe for when they are expected to be back up and running.
Today15:43 BST
All PlayStation services 'experiencing issues', Sony confirms
Sony has confirmed that the PlayStation Network is experiencing an outage.
The company updated PlayStation's official service status page to say: "All services are experiencing issues."
It added that it is working to resolve the problem as soon as possible and thanked users for their patience.

(Image: PlayStation)
Today15:37 BST
PlayStation users report widespread server issues
Users around the world have been reporting issues with PlayStation on outage-tracking website Downdetector.
The Mirror has contacted PlayStation UK and Sony for comment.
Today15:15 BST
More than 6,300 reports logged by UK users
By 3.04pm, 6,327 reports of PlayStation issues had been logged by UK users on outage-tracking website Downdetector.
Just over half of the reports related to server connection issues, while nearly 30 per cent related to login problems and 12 per cent were about game launches.
Today14:57 BST
PlayStation outage appears to be global problem
Gamers in many countries appear to have had problems connecting to PlayStation.
In the United States there was a peak of reports of issues on Downdetector two hours ago with more than 5,000 people complaining.
But the number of reports has now dramatically fallen to below 500.
In Germany there was a peak of more than 6,000 reports at a similar time to the US and UK with the current number at around 4,100.
Today14:45 BST
AWS suffered outage in UK last week
Brits saw an Amazon Web Services outage last week with millions of companies using the platform.
The company said that the issue started at 12.45am PDT on July 16 (8.45am BST) and was resolved around 1.30pm BST.
A statement, AWS said: "Between 12:45 AM and 4:18 AM PDT, we experienced increased 5xx errors for CloudFront customers utilizing VPC Origins connectivity.
"Our engineers were automatically engaged and immediately began investigating the root cause. By 2:57 AM PDT, we identified the root cause of the issue as an internal constraint on the fleet that manages connections to private VPC origins.
"When this constraint was reached, the system responsible for distributing routing configuration to our network processors failed to load the updated configuration data correctly, affecting routing of VPC Origin connections. At 3:52 AM PDT, we took multiple mitigation actions that led to full recovery at 4:18 AM PDT.
"Now that the issue has been mitigated, customers who temporarily changed their origin type can safely revert these changes. Customers utilizing other origin types were not affected by this issue. The issue has been resolved and the service is operating normally."
Today14:39 BST
More than half of PlayStation user reports say issue is with server
More than half of the reports of a problem are with the server connection.
There are 52% of reports saying it is the server compared to 29% saying there is an issue with the login in and 12% are complaining about the game launch.
Today14:33 BST
People reporting outage for 2 hours and no comment from Sony
Many people are complaining of having a PlayStation outage and Sony has not made a statement.
"I can't login to predecessor or any other online game, see my friends list, join parties etc, nothings working that requires PSN," wrote one person.
Another said: "Been nearly two hours.. playstion still claiming all up an running no transparency at all..." and a further comment read: "Can’t play Rocket League, and I’m missing a Rocket League tournament. I thought it was an issue with my internet, but now see there’s a worldwide issue with PSN being down."
Today14:26 BST
Amazon Web Service could be cause of problem
The majority of people reporting an outage say there is a problem with the server and the problem could well be with Amazon Web Services.
At the same time as the PlayStation outage, Downdetector also shows that there has been a spike this afternoon in people having a problem with Amazon Web Service.
The cloud infrastructure supports much of the PlayStation Network.
Today14:18 BST
No comment from Sony on PlayStation outage
Sony has not given a statement on the widespread PlayStation Network outage.
The company's official PlayStation Service Status page continues to state that all services are operational despite thousands of user reports of a problem.
Today14:16 BST
What we know so far as thousands report PlayStation outage
Thousands of PlayStation users have reported problems accessing the PlayStation Network.
Downdetector has logged more than 6,000 reports, with complaints surging shortly after midday.
Users say they're experiencing issues including signing in and connecting to online services.
Sony's official PlayStation Service Status page currently says all services are "up and running."
Sony has not yet publicly acknowledged a widespread outage.
Today14:14 BST
Map of outages spread around the country
People have reported PlayStation outages up and down the country, with a map showing them concentrated in cities.
The greatest number of reports are in London, while the next most significant area is Greater Manchester.

Map showing where most outages are taking place
Today14:11 BST
More than 6,000 reports of PlayStation outage
After midday today there were more than 6,000 people who reported that there was an outage on PlayStation.
Data from Downtector.co.uk shows that the numbers peaked at around 12.30pm but the numbers of reports are again rising with currently more than 4,700 people saying they have a problem.
Today14:05 BST
PlayStation users unable to connect to play video games
Frustrated PlayStation users have flooded social media with complaints.
One player wrote: "Anyone else's PlayStation Network down??? My WiFi is definitely working but PlayStation Network isn't."
Another posted: "PlayStation servers down the second I decide I finally wanna play it, be serious right now."
Meanwhile, others simply asked: "PlayStation Network down?" and "I can't log in."


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